tag:blogger.com,1999:blog-33489167.post5188202728651269570..comments2023-09-29T04:48:20.796-07:00Comments on A Musing Farf: Sarahttp://www.blogger.com/profile/04903019864486016667noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-33489167.post-90866380453409179602007-03-09T12:36:00.000-08:002007-03-09T12:36:00.000-08:00On February 15, 2007 I had a confirmed 11:55am AA ...On February 15, 2007 I had a confirmed 11:55am AA flight Puerto Rico to Miami. Approximately 12 hours later at midnight I was finally put on a flight to Miami. The original flight out of Puerto Rico was presumably delayed due to bad weather in New York, but strangely enough, flights to New York were leaving and many other flights were taking off to Miami. I say presumably as the gates were not manned, the delays would just be shown on the board. We were made to change gates 4 times, all the while thinking we would soon leave Puerto Rico. At the 3rd gate, we see a sign the flight has been cancelled with no AA employee around to explain what is going around. Finally after being shuffled off to the 4th gate and put on various standby flights for the following day, we are told we have to clear out luggage. Neither vouchers nor apologies are offered<BR/><BR/>At the baggage clearance area, no luggage for over 2 hours, no AA employee, finally the belt starts moving spits out a few bags, stops, then start, then stops for a long while, finally luggage. No accommodations in the airport (hotel booked). By the way my rant includes the airport at Puerto Rico, I hate them all – mind you this could have been due to just plain crankiness. After awhile, spur of the moment, as at this point I just want to get the hell out of Puerto Rico, ask at AA counter as to the availability of flights out - get this, AA employee checks and why yes there is a 9:35pm flight available that he can put me on, he can't say why I was not put on it originally and he does not know what happened with my original flight – he just can’t say and has no idea why the flight was cancelled!<BR/><BR/>At the gate for 9:35pm flight, no employees at gate up to 9pm, so people are starting to get antsy, 9:35 comes and goes, 10pm and rumours float around that there is no crew to fly the plane. At approx. 10:30 an AA pilot show up, good sign, but no employees at gate - no one has a clue what's going on. Oh forgot to mention, there was also another flight at the gate at the same date, supposedly departing for Orlando. <BR/><BR/>Boarding finally started at 11pm, after Orlando flight is bumped to accommodate us, who knows why. I believe, I am truly beginning to hate AA with a passion, kept us waiting and wondering for hours on end then has the nerve to offer us a free set of headphones as compensation.<BR/><BR/>Thanks for the vent!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-33489167.post-22890611109082053172007-01-03T12:16:00.000-08:002007-01-03T12:16:00.000-08:00I despise AA. Last year I had to fly them, sadly, ...I despise AA. Last year I had to fly them, sadly, from Miami to Quito and back. And they totally destroyed my luggage. Well, first the luggage was delayed, then it couldn't be found. They refused to give me compensation for delayed luggage, because it was delayed for less than 24 hrs.<br /><br />The bags arrived ripped and destroyed, handles broken off, and wheels missing. And get this! When I tried to file a claim, AA told me that according to their policy, they are not responsible for luggage parts that "stick out" of the luggage piece, which are precisely handles and wheels.<br /><br />So several hundred dollars of wrecked luggage is basically NOT their responsibility.<br /><br />AA sucks purple balls! I hate them!mhttps://www.blogger.com/profile/16665363192631460911noreply@blogger.comtag:blogger.com,1999:blog-33489167.post-70266880507605324912006-12-26T11:32:00.000-08:002006-12-26T11:32:00.000-08:00as you know i never comment on (or even read blogs...as you know i never comment on (or even read blogs) but in this case i make an exception -sara's e mail was informative and well written but fails to fully capture the outrageousness of the situation which cannot be fully understood by anyone who did not actually live through the odyssey - i fully endorse sara's anger toward american and only add that sara's description proves the point that words do not exist to describe just how disgusting the situation was-i usually tell sara to just let it drop but not in this caseAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-33489167.post-10739444660770696892006-12-26T10:50:00.000-08:002006-12-26T10:50:00.000-08:00My first class ravioli and tortilini was delicious...My first class ravioli and tortilini was delicious. Sorry you missed it!Anonymousnoreply@blogger.com